FAQ
SHIPPING & DELIVERY
Rs 59 - for orders below Rs 599
Free shipping for orders above Rs 599
EASY RETURNS
We strive to ensure your satisfaction with every purchase from Thescrunchiestuff. If for any reason you're not completely satisfied with your order, we offer both refund within 48 hours. Please refer to our return policy page for more detailed information on how to initiate a return or exchange. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!.
TRACKING YOUR ORDER
Once your order is shipped, you will receive a confirmation email or message with a tracking number and courier details.
You can use this tracking number on the courier partner’s website to check the real-time status of your delivery.
If you have any questions about your shipment, feel free to contact our support team — we’re happy to help!
MONEY BACK GUARANTEE
If for any reason you're not completely satisfied with your order, we offer both refund within 48 hours
100% SECURE ORDERING
At thescrunchiestuff, your security is our priority. All orders placed on our website are protected through secure encryption and trusted payment gateways.
We do not store your card details or sensitive payment information. Your personal data is handled with strict confidentiality and used only to process and deliver your order safely.
Shop with confidence — your information is safe with us
PRIVACY POLICY
At thescrunchiestuff, we value your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect personal details such as your name, email address, phone number, shipping address, and payment information when you place an order or contact us.
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Communicate about your purchase
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Improve our products and services
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Send updates or promotional offers (only if you opt in)